Voisnap Docs
Agency Platform

Agency Platform Overview

Launch a white-labeled voice AI platform for your clients — custom branding, flexible billing, and complete client management.

Agency Platform Overview

The Voisnap Agency Platform allows you to offer a fully white-labeled voice AI service to your clients under your own brand. Your clients log into your branded portal, build and deploy agents, and pay you — they never see the Voisnap name.


What you get

Your Brand
    └── White-labeled portal (yourplatform.com)
        ├── Client A tenant (their agents, numbers, data)
        ├── Client B tenant (their agents, numbers, data)
        ├── Client C tenant (their agents, numbers, data)
        └── ...

Core features:

FeatureDescription
Custom domainYour clients log in at app.yourdomain.com, not console.voisnap.ai
Full brandingYour logo, colors, and name throughout the portal
Transactional emailsAll emails (invitations, billing alerts) come from your domain
AI Agent BuilderNo-code agent builder for non-technical clients
Flexible billingChoose self-billed (you invoice clients) or platform-billed (Stripe Connect)
Client management APICreate, configure, and monitor client tenants programmatically
Usage analyticsCross-client analytics dashboard for your entire agency
Partner programRevenue sharing and dedicated support for qualifying agencies

Architecture

The platform has three layers:

Agency layer (you)

  • Your agency account manages all client tenants
  • You set usage limits, billing rates, and branding
  • You have API access to all client tenants
  • Agency roles: AgencyManager, AgencyTechnicalManager, AgencyAccountManager

Tenant layer (your clients)

  • Each client has an isolated tenant with their own agents, numbers, knowledge bases, and conversations
  • Clients interact with the white-labeled portal
  • Tenant roles: TenantOwner, TenantUser, ReadOnly

Platform layer (Voisnap)

  • Infrastructure, telephony carrier connections, AI provider routing
  • Fully invisible to your clients

Getting started

  1. Apply for an Agency account at voisnap.ai/agency (Professional plan or higher required)
  2. Configure white-labeling — set your domain, logo, and colors
  3. Create your first client tenant via the API
  4. Configure billing mode — self-billed or platform-billed
  5. Invite the client to their portal

See the sections below for step-by-step guidance on each area.


Partner program

Qualifying agencies can join the Voisnap Partner Program:

TierMonthly volumeBenefits
Silver$2,000+ MRR5% revenue share, co-marketing
Gold$10,000+ MRR10% revenue share, dedicated account manager, priority support
Platinum$50,000+ MRR15% revenue share, custom SLA, engineering support

Contact partners@voisnap.ai to apply.

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